Step by step

Had an Accident?

Stay calm. We're here to help you through the entire repair and insurance process, from the roadside to restoration.

Action guide

Immediate Steps to Take

01

Stay Safe

Switch off your engine, turn on hazard lights, and move somewhere safe.

02

Details

Exchange names, phone numbers and insurance details with other parties.

03

Evidence

Take clear photos of the damage to all vehicles and the road conditions.

04

Call SIA Autos

Contact us before your insurer — we can often handle the claim directly.

Stress-free claims

Let Us Handle the Paperwork

Dealing with insurers can be stressful and time-consuming. SIA Autos provides a full accident management service to take the weight off your shoulders.

  • Direct Liaison — we speak directly with your insurer to authorise repairs quickly
  • Courtesy Cars — stay mobile while your vehicle is in our shop
  • Guaranteed Quality — all repairs completed to factory standard
Technician explaining an insurance repair estimate to a customer

Common Questions

Do I have to use my insurer's recommended repairer?

No. Under UK law you have the right to choose who repairs your vehicle.

Will my warranty be affected?

Not with SIA Autos — we use manufacturer-approved parts and methods.

What about my insurance excess?

In many non-fault cases we can help recover your excess. We'll discuss this at assessment.